Dermaviduals | May Clinic of the Month by Michele Jacobs

2. What is your personal mantra?

‘Everyone’s just trying their best.’ “I heard this from a Bhuddist Monk when I needed it most. And it just made so much click into place for me. It means, you never know where someone has come from. You never know where someone has been in their life to lead them up to this point in time. The way someone reacts has everything to do with all the tiny pieces of their life leading up to now. And you will never know the intricacies of that. Even if you’ve known this person all your life. So, this mantra helps me to try to be more understanding of others. Everyone’s just trying their best to get through life the best way they know how. Pretty cool hey?”

3. How has dermaviduals assisted your business?

“I found dermaviduals before I opened my clinic 8 years ago. I knew as soon as I heard about it that I wanted to work with this product. Not only has dermaviduals helped my clinic be more credible and more profitable, (this amazing product sells itself, because it works.) I think dermaviduals has catapulted clinics that stock it, into a whole new realm. Skin clinics that treat serious skin conditions work with dermaviduals. This ain’t no beauty brand! And, so being able to help the most depleted of skins come back to health and happiness has got to be a game changer”.

4. What is your favourite dermaviduals product and why?

Total Cleansing Cream. “With its gel-like “face wash” consistency without stripping the skin, it’s a marvellous product for clients that have been used to a foaming cleanser that we don’t want them to use anymore. I have tested this. After cleansing with the Total Cleansing Cream, I popped my head into a black light machine that we have at the clinic and there was a beautiful layer of essential fatty acids all over my skin, yet it felt so clean. Genius!”

5. What is your number one skin care tip, especially during the recent ISO period?

Get the masks out! “I have taken a measure of our clients’ skin over lockdown and it’s been interesting. Those who have found it a very stressful time, have had some bad skin problems pop up. Those who have taken this time to finally relax and just enjoy this very unique period mother nature has handed to us; have had improvements with their skin. So clearly; keeping a balanced mental state is key. But across the board, a build-up of dead skin seems to be the main concern so, gift yourself an “at home” facial and indulge in a skin treatment mask. We cannot wait for the new dermaviduals Individualised Mask to come out. It’s going to be great for our new “At Home” facial kits we’re launching for Mother’s Day and those who are missing their-in-clinic treatments”.

6. What sets your clinic/treatments apart?

Here at skinfocus we pride ourselves on support. The skinfocus client experience doesn’t finish when they leave the clinic. The guidance and education follow them home. I have worked tirelessly to create a system that feels personalised and full of easy to digest education. There is a lot of information to take in during an analysis or a skin treatment. And I felt what our clients needed was a home care plan that was set out very clearly, especially after a treatment such as Microneedling. As your skin is going through many transformations, it’s very reassuring to have someone checking in and letting you know what’s normal. We also give support to our customers before they see us for a treatment. This is best practice and offers after care advice up front so the client isn’t going to be in a situation that will be detrimental to their treatment afterwards. We have great communication with our customers. And they know that they can come to us with anything. The feedback we get from them is so valuable”.

Follow our series on Instagram, “Beneath the Skin”, and to keep morale up, there’s the odd funny one in there too. Not to be missed!